Privacy Policy
Loaded Production Music LTD ('we', 'us') is committed to safeguarding your personal data. We implement appropriate technical and security measures to protect your data from loss, unauthorised access, disclosure, or manipulation.
However, given the inherent risks associated with the Internet, we cannot guarantee the absolute safety of your information during transmission or while stored on our servers against deliberate intrusion by hackers.
This policy, in conjunction with our 'Terms and Conditions of Use,' serves as the primary Privacy Policy for www.loadedproductionmusic.com. Please review the following carefully to understand how we collect, use, and treat your data.
If you have any inquiries about this policy or wish to modify, amend, or delete your data, please reach out to us at studio@loadedproductionmusic.com.
Information Collection
We collect and process information to activate your online account for professional purposes only.
You may be required to provide personal information either as an individual or as a representative of a company, business, or organisation.
The following personal information may be collected as necessary:
- Name
- Affiliated Company/Representation
- Professional Title, Role, and Responsibilities
- Home or Business Address/Postal Code
- Personal and/or Professional Email (Landline and/or Mobile)
- Personal and/or Professional Telephone (Landline and/or Mobile)
- Intended use of downloaded material
We collect this information through various means such as:
- Information provided during registration on our website
- In-person interactions (including exhibitions/face-to-face meetings)
- Phone communications
- Electronic means, including email or forms on our websites
- Newsletter subscriptions
- Participation in competitions
- General inquiries or requests for additional services
- Reporting website issues
- Survey participation
- Tracking details of your website visits, including traffic data, location data, weblogs, and other communication data
Additionally, we automatically collect technical information about your website visits.
We log login dates and times, as well as music previewed and downloaded items for each user.
While certain parts of our website can be accessed and browsed without disclosing personal information, to download, licence, and use our music in accordance with our 'Terms and Conditions of Use,' you must apply for a login and provide some personal information. Failure to provide this information will result in the inability to utilise the offered service.
Cookies
Our website uses cookies to distinguish you from other users, providing you with a better browsing experience and helping us improve our service.
Security
All information provided to us is stored on secure servers. You will be required to create a password to access our service, which remains confidential and inaccessible to our team members.
You are responsible for maintaining the confidentiality of your account password, and you will be held accountable for any website access or usage by you or anyone using your password.
Data Retention
We retain your personal data for as long as you remain an active user of www.loadedproductionmusic.com. If your account remains inactive for 36 months or longer, we may deactivate your account and remove your data from our servers.
Email Usage
We may use your email address to communicate with you. All contact will be based on legitimate interests.
Service Notifications
Upon signing up for our service using your email address (i.e., registering an account), we may periodically contact you with pertinent information about our services and your account. This may include updates to the library, updates to terms and conditions (including this Privacy Policy), opportunities to update your details, or copyright requests. This activity is legally justified by legitimate interests.
Newsletters & Marketing
We utilise third-party providers such as 'Mailchimp' to distribute various email newsletters.
Industry-standard technologies are used to record opening and click behaviours, aiding us in monitoring and enhancing our newsletters.
Data is securely stored on the service provider's servers. Our service providers are prohibited from utilising the data for their own purposes or distributing it to any other individual, organisation, or business under any circumstances.
Recipients can individually unsubscribe from newsletters at any time by clicking the 'Unsubscribe' link.
Please note that this is an automated service.
Your Rights
You have the following rights regarding your personal data:
Right to be informed: Clear explanation of the reasons behind the collection and usage of your personal information.
Right of access: Provision of a copy of any data we retain about you within one month of your verbal or written request (also known as a "subject access request"), free of charge.
Right to rectification: Correction of your personal data within one month of receipt of a verbal or written request if it is incorrect or outdated, etc.
Right to erasure: Deletion of your personal data within one month of making a verbal or written request, provided it does not conflict with other legal bases for retention.
Right to restrict processing: Implementation within one month of your verbal or written request in certain circumstances.
Right to data portability: Receipt of a copy of the data you've provided to us, in a structured, commonly used format, either to yourself or directly to another data controller.
Right to object: Ability to object to the processing of your personal data, with a response provided within one month of receipt of your verbal or written request.
Concerns and Complaints
If you have any questions, queries, or concerns regarding our use of your personal data, please contact us at studio@loadedproductionmusic.com. We will endeavour to respond within 10 working days.